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Contents Getting Started I have an account with AMES already. How do I order online? I don't have an account with AMES USA. What do I need to do to be able to order online? I forgot my log in information. How do I get it? Placing an Order How do I find a specific product? How do I add an item to my shopping cart? How do I select different colour or size options? How do I know an item has been added to my cart? How do I place a custom order? Shopping Cart How do I remove an item from my cart? How can I easily go back to a product page? How can I change the quantity of an item once it is in my shopping cart? Checkout How do I complete my transaction? Will I get a confirmation #? How do I pay for my order? How can I change where my order will be delivered? My Account Can I see what I ordered last time? Can I see which locations I can order for? Can I see which items I order most often? Can I re-order based on my previous orders? Administrative Functions How do I manage my online AMES account? How do I add a new user? How do I update a user's information? Can I set a purchasing limit for each user? How do I clear a user's order balance? Can I restrict who can order certain products? How do I change the delivery address(es) for my account(s)? Can I monitor what is purchased on our account? What happens if an order is more than the user's limit? Can one user place orders for various locations within our accounts?

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